• Acceptance of Terms

  By accessing or using the services of Alouco Transportation Company LLC, including communication via phone, email, or SMS, you agree to be legally bound by the terms outlined in this agreement. If you do not agree to these terms, please do not use our services.

• Scope of Services

  Alouco Transportation provides dispatching support and load coordination for flatbed, LTL, and hot shot transportation across the United States. All communication from our team is strictly limited to logistics operations, including load assignment details, pickup and delivery updates, and scheduling instructions.

• Communication Consent

  By submitting your contact details through any of our forms, emails, or phone conversations, you consent to receive service-related communication from Alouco Transportation via phone calls, emails, and SMS (if opted-in). All communication will be directly related to logistics coordination — we do not send marketing or promotional messages.

• Changes to Terms

  Alouco Transportation reserves the right to update or modify these terms at any time. Any changes will be posted on our website. Continued use of our services implies your acceptance of any revisions.

• Liability

  We make every reasonable effort to provide accurate scheduling and load details. However, we are not liable for any delays or issues caused by external factors beyond our control, such as weather, traffic, or third-party errors.

• Data Collection

  We collect customer contact information, including name, phone number, and email address, when voluntarily submitted through our forms, phone calls, or email conversations. If SMS communication is enabled, we may also collect your consent status and phone number for messaging purposes.

• Purpose of Data Use

  Your contact information is used strictly for dispatch coordination, load management, and related logistics services. This includes communication via phone, email, or SMS (if consented) regarding pickup instructions, delivery updates, and load details.

• SMS Consent and Protection

  If you opt in to receive SMS updates, your mobile data will be used only for service-related dispatch communication. SMS consent will not be shared with any third parties for promotional or marketing use.

• Data Protection

  All customer data is handled with care, stored securely, and encrypted using industry-standard practices. We actively protect your data from unauthorized access or misuse.

• Third-Party Sharing

  We do not sell, rent, or disclose your personal information to third parties. All data collected is used exclusively by Alouco Transportation Company LLC for internal operations and dispatch coordination.

• Communication Channels

  We communicate via phone calls, email, and (if consented) SMS. No promotional messages are sent. All communication is related to logistics and transportation services.

• Opting Out

  You may opt out of email or SMS communication at any time. To opt out, contact us at dispatch@aloucotransportation.site or call (629) 600-0042. You can also text “STOP” to any message to unsubscribe from SMS updates.

• Data Retention

  We retain your data only for as long as required for operational and legal needs. You may request data deletion by contacting us directly using the information above.

• Introduction

  Welcome to Alouco Transportation Company LLC. By choosing to receive SMS communications from us, you agree to these SMS Terms and Conditions. If you do not agree, please do not opt-in to receive SMS messages.

• Consent for SMS Communication

  By opting in, you agree to receive non-promotional, service-related SMS messages at the phone number you provide. These messages are related to dispatch operations, such as load updates, pickup/delivery instructions, and coordination details.

• Types of SMS Communications

  Our SMS messages are strictly used for the following purposes:

  1. Load assignments
  2. Pickup and delivery instructions
  3. Dispatch status updates
  4. Coordination and driver communication

• Opt-In Method

  You may opt-in to receive SMS messages through one or more of the following:

  1. Filling out a web form on our website
  2. Verbal confirmation during a phone call
  3. Written consent via email

• Message Frequency

  Message frequency will vary depending on your active service status and communication needs. We only send SMS messages when required for logistics coordination.

• Standard Messaging Disclosures

  Message and data rates may apply depending on your mobile carrier plan. You may:

  1. Text "STOP" to unsubscribe at any time
  2. Text "HELP" for assistance
  You may also contact us directly at (629) 600-0042 or via email at dispatch@aloucotransportation.site.

• Privacy of SMS Data

  All SMS opt-in and communication data is kept private. SMS consent will never be sold, rented, or shared with third parties for marketing purposes.

• Support & Policy Links

  For full details, please visit our official Terms and Privacy Policy.